Some 25 per cent of all families across the UK are receiving incorrect bills from their energy supplier, new research has revealed.
According to a study conducted by uSwitch, one in four households in Britain have suffered from being charged the wrong amount for the power they have used, with the average fee owed because of an incorrect charge standing at £152.
Furthermore, the survey established that inaccuracies on such documents take an average of just under two months to sort out, with energy companies being found to be second only to the Inland Revenue when it comes to getting bills wrong.
Ann Robinson, director of consumer policy research at uSwitch, said this is indicative of the fact people have to deal with "wildly varying standards" regarding charges across different sectors.
"Billing blunders can cause consumers to end up out of pocket, as well as wasting time and effort trying to get the issue resolved," she added.