Matured policy holders


Over the last year, we asked Capita Hartshead Tracing Solutions (CHTS) to try and find some of our customers who had a policy with us that matured when we were trading as “Tunbridge Wells Equitable Friendly Society”, but have not yet taken the money due to them.

This has now ended, so if you’ve received a letter from CHTS and replied but they asked for more information, CHTS have now passed your claim over to us. If this is the case, please give us a call on 0845 609 0085 and we will be able to discuss this further.

If you’ve received a letter from CHTS but didn’t reply, you will no longer be able to claim via CHTS or use the claim form they have provided you with. Please call us on 0845 609 0085 and we will send you our claim form.

Lines are open Monday to Friday 8am to 6pm.