FAQs
Can we help?
Here you'll find some questions and answers on the Child Trust Fund (CTF).
If you've not found what you're
looking for then please get in touch.
By telephone
0845 077 1899
For enquiries on Child Trust Fund.
0845 608 0045
For enquiries on Shariah Child Trust Fund.
Lines are open Monday to Friday 8am to 8pm and Saturday 9am to
1pm.
0845 609 0085
For enquiries on other products and services.
Lines are open Monday to Friday 8am to 6pm.
01892 515 353
For customers calling from
overseas.
Lines are open Monday to Friday 9am to 5pm.
By email
ctf@thechildrensmutual.co.uk
For enquiries on Child Trust Fund
information@thechildrensmutual.co.uk
For enquiries on other products and services
Please note: If you or your
child has an account with us and you wish to change any personal
details, such as your address, bank or payment details, please call
us on 0845 077 1899.
By post
Freepost RLRZ-ZAZZ-GACY
The Children's Mutual
PO Box 2067
Gloucester
GL4 3YU
For new distribution partner enquiries
Please call 01892 775 350
or email partners@thechildrensmutual.co.uk
The cost of calls to 0800 and 0845 numbers from mobile phones
will vary according to your mobile phone network provider.