Our history
Established in 1881, what later became the
Tunbridge Wells Equitable Friendly Society (TWEFS), was formed to
provide a scheme for working people to help protect them against
loss of income during illness and build up a lump sum for their old
age.
When the National Insurance Bill was launched
in 1911, we were one of the friendly societies chosen to help the
government administer the new state scheme.
Over time, we expanded into other areas of
financial services, especially long-term savings for children,
which increasingly became our specialism.
In 2003 we relaunched as The Children’s Mutual
to recognise this specialist positioning and to prepare for the
launch of the government’s new Child Trust Fund (CTF) scheme.
Thanks to our heritage and understanding of
the children’s savings market, we were able to work with government
in the development of the Child Trust Fund scheme.
We also work through independent financial
bodies, trade associations, advisers and the media to try to help
change the nation’s savings habits and, in so doing, help to
provide a better financial future for all children.
Our values
Our many years of experience, as well as the
commitment and enthusiasm of our employees, are put to good use
encouraging families to make a real difference to their children’s
future by saving and investing over the long-term. Our values
are:
- Straightforward
- Helpful
- Understanding
- Energetic
Straightforward in the way we
communicate, we aspire to be helpful in the
products and services we create, with our knowledge based on a
comprehensive understanding of our customers and
target market. We are energetic in the way we
approach our business, and are committed to making the customer
experience a positive one.
Members
of the Committee of Management
Report and Accounts